Four ways to seek healthcare advice from a GP

  1. Visit your GP surgery website and complete a confidential online form to request advice or treatment. You will receive a response as soon as possible, usually within two working days. Online forms should not be used for very urgent medical problems.
  2. Call your surgery to arrange an appointment. You will usually be assessed by a clinician on the telephone first, with face-to-face care arranged if clinically needed. If you have a preference about how to access care you can discuss it with your practice.
  3. For urgent issues or out of hours, you can also call the NHS on 111 or go online to seek NHS advice 111.nhs.uk
  4. Download the NHS App to order repeat prescriptions and get health advice.

A Message from your General Practice

  • Your GP practice is still here for you and continues to provide services.
  • Your NHS services have a range of measures in place to keep you safe from COVID-19 including regular cleaning of patient areas and social distancing. Please ensure you wear a face covering to your appointment.
  • Face-to-face appointments are available to all patients where there is a clinical need. You will be asked to first discuss your conditions over the phone or online with a member of the healthcare team to assess what would be most appropriate for you and which practice member would best provide it.
  • Most GP practices are also offering online consultations and video consultations, as well as telephone consultations. These can be convenient and flexible ways to receive healthcare. Where patients need to be seen by a health professional face-to-face this will be arranged. If you have a preference about how to access care you can discuss it with your practice.
  • Please continue to contact your practice by phone or online to begin with. You will be assessed and offered a phone or video appointment, or a face to face appointment if you need one.
  • The majority of common conditions can be assessed and diagnosed by your doctor by telephone or video consultation. They are experienced and skilled in doing this. Using technology like this will help to protect you, your family and loved ones - and GP practice staff from the potential risk of the virus.
  • The use of these digital technologies has been shown to improve patient experience thanks to the convenience and increased access that they provide.
  • if you are asked to attend for an appointment, please remember to put on your face covering before entering your GP practice - unless you are exempt. Staff will be wearing masks or visors, or they may be sitting behind a screen.
  • When your practice is closed you can call 111 or go to https://111.nhs.uk/ for help and advice.

Face Mask Mandatory

  • Although the government has announced the easing of COVID restrictions in England, NHS England has confirmed that the wearing of facemasks in all HealthCare settings will remain mandatory as a part of infection prevention and control.
  • Therefore we would please remind all patients attending the surgery that we will still require you to wear a facemask and maintain social distancing.
  • We have remained open for business throughout the pandemic and will continue to be so. We have continued to assess patients remotely initially but face to face appointments have continued to be available when needed.
  • We are in fact consulting at considerably higher levels than pre pandemic. However due to the nature of our work we often have patients in the building who are very vulnerable and we have a duty to protect them from potential harm.
  • We consider it appropriate to continue these measures as a matter of safety and courtesy. We also have a duty of care to our workforce. We will continue wearing appropriate PPE when seeing you.
  • We thank you for your cooperation and understanding and hope we can all accept these small inconveniences for the safety of all.


The practice will be closed for training from 13:00 on the following dates in 2021:

  • Tuesday 18th May
  • Thursday 15th July
  • Tuesday 17th August
  • Thursday 21st October

The practice will re-open at 17:00 on these dates.

Looking for a new opportunity?

We currently have the following vacancies:

  • Advanced Nurse Practitioner
  • Pharmacy Technician
  • Clinical Pharmacist
  • HCA
  • Associate GP
  • Care Navigator

All of our current vacancies can be found on https://www.jobs.nhs.uk/ and the Clinical Pharmacist and Associate GP job details are also on https://uk.indeed.com/


Welcome to Readesmoor Medical Centre

Welcome to our new website! We have been providing medical services in Congleton for over forty years.

Our premises have multiple consulting rooms, an area for minor operations and onsite facillities for physiotherapy.

There is also a pharmacy on our premises.

Our practice team is made up of our GP partners, two salaried GPs, Advanced Nurse Practitioners, Practice Nurses and Health Care Assistants. There is also a specialised bussiness team here including Senior Management, Front of House/Care Navigation, Quality and Performance and Clinical support. 

The building has step free access, automatic doors at the Antrobus street entrance and an induction loop in reception.

There is a unisex disabled and baby changing facility on the ground floor Antrobus Street entrance

Once inside the building there are some steps with handrails on either side. There is also a platform lift located here to enable access to the reception area. Consulting rooms are split over three levels. Those situated on the lower level near the entrance, the majority at the same level as reception and some upstairs. There is a lift which accesses the top floor rooms.

There are 3 separate waiting areas within the practice. The largest one is located in reception area. Chairs with arms and without arms are available in each

There are 2 entrances to the practice. The main entrance is via the automatic doors on Antrobus Street. The West Street entrance is accessed via a standard front door and has a buzzer entrance system connected to reception – this is low rise access for wheelchair and pushchair users.

We are a short distance from the public car parks on Antrobus Street and West Street.  Car users that display a valid disabled badge can park safely on double yellow lines on both Antrobus Street and West Street.


NHS Friends and Family